ServiceNow / Platform Administration / SN-CSA
Become a ServiceNow Certified System Administrator
Build the platform foundation used by every later ServiceNow route: navigation, configuration, collaboration, automation, data, security, migration, and integration.
Core learning
Learn one responsibility at a time
- 1.Platform overview and navigation
- 2.Instance configuration
- 3.Applications for collaboration
- 4.Self-service and automation
- 5.Database management and platform security
- 6.Data migration and integration
Hands-on consolidation
Build and verify it in a sandbox
Configure a personal developer instance with users, groups, roles, tables, forms, lists, notifications, a catalog item, Flow Designer automation, an import set, and an access-control test.
Ready when…
You can explain and safely configure the platform baseline, validate access, move data, and troubleshoot a simple workflow.
Practice and review
Find gaps with our SN-CSA test
75 original questions; the first 7 are free. Use missed questions to return to the matching objective and repeat the practical task.
Try our SN-CSA practice test →