Become a Salesforce Certified Agentforce Specialist

Recommended foundation · not necessarily a formal prerequisite

Check your SF-ADMIN foundation

Use this checkpoint to identify gaps, or continue directly if you already have the skills. Confirm formal prerequisites on the current official credential page.

Core learning

Learn one responsibility at a time

1. 1.Agentforce concepts and use-case selection
2. 2.Topics, instructions, actions, and orchestration
3. 3.Data grounding, Prompt Builder, and Data 360
4. 4.Security, permissions, trust, and guardrails
5. 5.Testing, evaluation, monitoring, and optimization
6. 6.Deployment, adoption, governance, and lifecycle

Hands-on consolidation

Build and verify it in a sandbox

Build a narrow service agent in a playground, ground it in approved data, add a Flow action, enforce permissions and escalation, create evaluation cases, inspect results, and document governance.

Practice and review

Find gaps with our SF-AGENTFORCE test

75 original questions; the first 7 are free. Use missed questions to return to the matching objective and repeat the practical task.